
Our family got it's first PC computer in 1998. Me and my brother Matti had had Commodore 64, Amiga 500, MSX and Atari ST for gaming, and my mother never paid much interest in them. And at first actually she was very little interested in the new PC that we got. I almost had to force her to pay attention to the new thing called internet. Little by little she sat down and learned to use the computer. She would always ask my a lot of questions and my answer was always "you won't learn it you won't learn it yourself". And she learned it. She also found programs for drawing. Microsoft Paint and whatever, those early horrible programs. She did a few things with them but found them really incabable of doing stuff that she enjoyed. At some point however she found Flash. And it was a revelation. She started to draw with it day and night. In fact she still does. The good thing about drawing with computer is that there is never a shortage of paper :)
Second lesson: You have to be willing to work work work. No other way around it.
At some point she found the drag'n'drop function in Flash, and instantly thought of paperdolls. She did a few tests and they worked like a charm. At the same time she had been reading about girls having to play boys' computer games, like sports, cars and violence. Girls clearly wanted to play too, technology was there, but no one was providing it to them on the internet.
Third lesson: Your company has to solve some kind of problem for which there are real needs. I don't believe in creating needs or creating markets. They are already there, it's just that in some cases the problems aren't addressed yet, or they are addressed poorly. It's all about channelling those real needs efficiently.
My mother went on to create more dolls with Flash, and created an english speaking (this proved to be important decision) home page to Geocities where she would then upload the paperdolls. At first there was only one doll. Somehow someone found the doll, and liked it. That someone told some other person what she had just found, and there was a second user. Those two told someone else and the word started to spread. Soon they would send email asking for more dolls and more clothes. And my mother did more. This pattern kept on going, and soon there were a few thousand girls on that site every day, asking for more dolls.
Fourth lesson: On the internet, websites get picked up by audience by word-of-mouth, not advertising. There are exceptions, but this is how I really see it. And I'll go even further: word of mouth is way more efficient if it happens offline, even if it is about online services. We learned early on that schools were really the place where the word spread. For example teachers let us know that our site was interfering with their work :) The best and only way to ensure word-of-mouth is to build a great product or service. And make your service available in all countries by having it in english. It's the same amount of effort to make it in finnish, than it is to make it in english.











How many times during the last year have you heard the term "stimulate consumer spending"? It is universally accepted in most business (not economy) media as the absolute cure for current economic crisis. It states that we the people have to consume as much as possible to keep this system working, and that is somehow our obligation as citizens. As if we were in this mess because people didn't spend enough money.

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